Solution 1 Disconnect The Power Cable
It’s important the make sure the power cable is fully connected. To check whether it’s the problem with the power cord, you can either reconnect it or switch to a new power cable to have a try.
Step 1. Unplug the old power cable from your PS4.
Step 2. Wait for at least 30 seconds.
Step 3. Plug the power cable back into your console and reboot PS4.
Step 4. If it’s not booting up or not connected with power, repeat the former 3 steps and replace the old power cable with a new one.
Ps4 Controller Issues Patched Up
Now you know how to fix the most common PS4 controller issues. More specific problems, such as a button that stops working, unfortunately fall under the hardware fix solutions mentioned above. You may be able to fix minor issues by following YouTube tutorials, but be careful not to further damage your controller in the process.
Hopefully, your DualShock 4 issue was easy to fix. But if not, and you need to pick up a new PS4 controller, you have plenty of great options.
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Tip : Update The System Software Regularly
It is always a good idea to keep your PS4 system up-to-date, as bug fixes and new features usually come with the PlayStation updates. And to update the system software, here are two ways:
- Update PS4 in Settings.
- Update PS4 in Safe Mode.
The first way is easier and it can be used when you can enter your PS4 successfully. You just need to go to Settings> System Software Update> Update Now. If there is any available update, select Next to continue and accept the license agreement. Then you just need to wait.
The second way is more complicated but it can work when your PS4 doesnt work properly.
Step 1: Prepare a USB flash drive formatted as FAT32. Please note that formatting will delete all the data and you should make sure that there is no important data on the USB drive. And here is how to format a USB flash drive:
Step 2: Download the system software from the official website of PlayStation.
Step 3: Update the system on your PS4 console:
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Rebuilding The Ps4 Database
It is often recommended that you should rebuild the PS4 database every month. But obviously, this is not something every other person can do efficiently.
So, you should always do a PS4 database rebuilding whenever:
- The PS4 takes long time to start or turn off.
- The game loading process starts getting slow.
- You start facing disc drive issues i.e., not reading a disc.
- Game navigation gets slow on the menu.
- Stuttering game issues particularly during cut-scenes.
- Issues with accessing DLC.
Fix Ps4 Console Wont Turn On
There can be several factors that can cause why your PS4 wont turn back on . The causes can vary widely, ranging from issues with power cable to a software glitch. Some of these causes may lead to a minor power problem while some may require expertise like hardware repair.
As an end user, there are a number of troubleshooting steps that you can do to identify what the cause of the problem is. Generally, youll want to address the easiest possible cause to address and move to the more difficult ones. This guide will walk you through the steps you must do.
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How To Fix Ps4 Slim Not Turning On Yourself
Mentioned-above were the hardware issues that is why it is suggested that to leave them for the professionals only. But if there are glitches and bugs or software issues, or power issues can fixed by you because sometimes they are easy to solve comparatively and by that, theres a good chance youll be able to get your PS4 up and running without an expensive repair bill.
So, here are DIY ways that can help you fixing the issue of PS4 slim not turning on without any help of a techy nerd. Heres how. First up we have.
When I Turn On My Ps4 The Screen Is Black
When you encounter PS4 black screen of death, the first thing you should try is restarting your PS4 completely. Step 1: Press and hold the power button until you hear the second beep from the console to turn off the console completely. … Step 3: Plug the power cable back and then turn on your PS4.
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Check If The Wall Outlet Is Faulty
Sometimes, the PS4 may not turn on due to a faulty wall outlet. To check the same, try a different outlet. You can plug it into a different one and see if that works. Also, make sure the power is tightly fixed to the outlet and the back of the PS4.
If you notice that your outlets are loose, not holding the plug, or not working at all, you will either need to replace the outlet or get an electrician to look at it.
If you cant fix the PS4 not turning on with the above methods, there may be a software or technical glitch with the PlayStation 4. Try to fix the issue by starting the PlayStation 4 in safe mode with the below-stated techniques.
Fix 1 Waiting For The Ps4 To Turn Off
Sometimes the PS4 takes too long to completely turn off, depending on the type and amount of processes its handling. Some processes are resource-demanding and need a long time to shut down. Some games/apps have improperly coded files that are not fully compatible with the version of PS4 system software your console is running. So, wait for about an hour and see what happens.
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The Most Common Ps4 Problems And How To Fix Them
After eight years and the launch of a new console, some of the most common PS4 problems are still around. Many of the most devastating problems such as the dreaded Blue Line of Death only apply to early manufacturing runs of the PS4. Small issues like discs automatically ejecting may show up, regardless of how new your console is. From the biggest to the smallest, well walk you through how to solve the most common PS4 problems.
- Problem: Headphones arent working
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There are three different PS4 models: The standard PS4, the PS4 Slim, and the PS4 Pro. Sony just calls the Slim model a PS4, which makes it more difficult totell the difference between the original PS4. If youre having trouble finding out which PS4 console you have, look at the edges. The PS4 has sharp edges, while the updated Slim model has rounded edges. Make sure to figure out your model before starting.
Also, completely turn off your PS4 dont use rest mode and turn it back on to see if that solves your problems. A full power down can do wonders. Otherwise, continue reading.
Restart Your Device In Safe Mode
If a software issue is causing your PS4 not to start, restarting it in Safe Mode can help clear up the issue. Here’s how:
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Hard Drive Not Seated Properly
To check if the hard drive isnt seated properly, first turn off the PS4 by holding down the power button for at least seven seconds. Then remove all cables connected to PS4. Uncover the hard drive by sliding the hard disk drive bay cover. Check to see if hard drive is seated properly. If necessary, unscrew the single screw holding the hard drive in place and adjust the hard drive so it is properly seated.
Tip : Rebuild Database For Your Ps4
The corrupted database might lead to various problems, such as system feature issues, game icon issues, stuttering games, slow gaming loading process, PS4 not turning on or off, etc. Therefore, to avoid the problems related to the corrupted database, it is a good idea to rebuild database regularly or monthly.
Rebuilding database scans the drive and creates a new database for the PS4 system. Now, lets see how to rebuild database on PS4.
Step 1: Turn off your PS4.
Step 2: Enter Safe Mode.
Step 3: Choose option 5 Rebuild Database.
Then you just need to wait patiently until the database rebuilding process is finished.
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Remove The Hard Drive
Removing your hard drive and then trying to turn the PS4 on can help you pinpoint if your drive is the issue.
Important: Removing your hard drive may void your PS4’s warranty, so you should check that before trying this tip.
To remove the hard drive, first make sure your device is powered off and then press into the area where the LED light appears on the top of your PS4, pulling to the left side of the device to pop off the plastic covering.
Then, use a Phillips head screwdriver to remove the screw that’s marked with the PlayStation button icons it’s located in the front-left corner of the device.
Finally, use the metal handle-like protrusion at the front of the exposed area of your device to pull the hard drive out of your PS4.
Once that’s removed, try turning the device on, either as usual or in safe mode. If the problem is in your hard drive, it should power on as usual. In that case, you’d have to replace the hard drive with a new one.
Tip : Free Up Space On Your Ps4 Or Upgrade The Hdd
Depending on the models of your PS4, you might have a hard drive of 500GB or 1TB in the console. If you plan to play various video games on your console, the storage space would run out soon.
Once the hard drive is full, your PS4 might run very slowly and you might even encounter some issues like PS4 freezing, crashing, or not turning off. To avoid the above problems, it is recommended to free up space for your PS4. And here are some solutions you can choose:
- Delete the games you dont like or dont want to play anymore.
- Delete local screenshots and videos: you just need to go to Settings> System Storage Management> Capture Gallery, and then delete the useless items.
- Add PS4 extended storage with an external hard drive.
Alternatively, you can upgrade your PS4 HDD to a larger HDD or SSD. Please note that you need to reinstall the system software on the new hard drive. Therefore, please back up your data to an external hard drive or the PlayStation Plus online storage in advance. Here are the detailed steps:
Step 1: Turn on the PS4 console and connect an external hard drive. Go to Settings> System> Back Up and Restore> Back Up. Then confirm the data you want to back up and select Back Up.
Step 2: After backing up data, disconnect the external hard drive and shut down the console. Remove the AC power cord and other connected devices. Then remove the HDD with a long Phillips screwdriver and install the new hard drive to upgrade the storage space.
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Problem: Damaged Hdmi Port And Faulty Hdmi Cables
It may not be PS4-specific or widespread, but some PlayStation players have reported issues stemming from a damaged HDMI port shipping on their PS4 units. The problem, which leads to a lack of audio or video output on the TV, is often caused by a connection obtrusion resulting from a bent piece of metal within the consoles built-in HDMI port. Although the reasoning for the bent component is unknown, it effectively renders the port incompatible since the bent piece can no longer properly connect with the HDMI cord. Additionally, there have been reports of faulty HDMI cables that simply dont work for one reason or another.
While this issue was resolved in subsequent PS4 shipments after the consoles launch, if you purchase a pre-owned unit or youre experiencing HDMI issues, youll still want to look for possible answers below.
My Controller Wont Connect Using Safe Mode Whats The Deal
Many users have expressed issues with Safe Mode and the controllers. Of course, you need to plug your controller into one of the USB ports on the console after booting in Safe Mode, as stated above. Essentially, this pairing process happens because the USB connection sends information from the controller to the console, telling it to work.
Assuming your controller charges , its likely that the cable youre using is the cause. For example, if you still have the USB cable that came with your console, use that one. But, if youre using a third-party one, try a different one. You may have to try several cables, but you need a data transfer cable and not just a charging cable.
It can be a little challenging to tell which cable is a data transfer cable, but comparing two side-by-side, the sheathing on a transfer cable is generally thicker than that of a standard charging cable.
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Malfunction: Blinking Blue Indicator Light
Eight years down the line, the Blue Line of Death remains the most crippling of all problems on the PS4. Taking a cue from the Xbox 360s Red Ring of Death, the pulsing blue line indicates a technical problem that could mean your console is no longer functional. Unlike the red ring, the Blue Line of Death doesnt automatically mean your PS4 is dead, but it does the same job as the ring: Letting you know that theres a really big problem that a factory reset of the PS4 might not solve.
When booting up the PS4, the LED indicator light adorning the side of the console should quickly pulse blue before turning white. On consoles suffering from the Blue Line of Death, however, the blue light pulses continuously, indicating failed video output before inexplicably powering off. In this case, the console never sends a signal to the TV, essentially bricking the device and preventing normal operation. While the problem was more widespread at launch, it still crops up for a small portion of users and is more likely to be an issue if your console was manufactured between late 2013 and early 2014.
Problem: Headphones Arent Working
If youre not hearing anything through headphones connected to your DualShock 4, theres a problem. Bluetooth headsets are a little more tricky, so make sure to check out our guide on how to connect Bluetooth headphones to your PS4. If youre looking for an audio upgrade, theres always our list of the best PS4 headsets, too.
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Fixing A Faulty Connection
There are a number of things you can try to fix the blue light on your PS4. You should start by checking your internal hard disk to make sure it is not bent or shifted. If you find that it is shifted, it may be time to replace the hard drive. To check your hard drive, turn your PlayStation off and remove all cables.
Next, take out the hard disk cover and check the inside. If the alignment is off, you need to realign it. This will involve a little more unscrewing, but it will fix the blue light issue. After realigning the hard disk, replace the hard disk cover and reconnect the cables. Once you have done this, turn the PS4 back on and the blue light should be fixed.
Another problem that may cause the PS4 to turn on blue light is a faulty power cord or supply. You may also be experiencing general software issues or an incompatible television. There are many causes for this problem. In most cases, this problem is caused by a hardware or software defect. If the BLOD problem is caused by one of these issues, follow the troubleshooting guide to solve the issue.
A faulty HDMI cable or AC power cord is another culprit. If there is visible damage on the cable, you can try replacing the cable. Before doing so, make sure to unplug the PS4 and the TV. Sometimes the blue light can be caused by a random glitch in the software. Checking for updates to the software is another way to fix the problem.
How To Troubleshoot A Console That Won’t Start In Safe Mode
Learn how to resolve issues when trying to access Safe Mode on your PlayStation®5 console or PlayStation®4 console.
If you’re having trouble turning on your PS5 console or PS4 console, or you find that your console won’t go into Safe Mode, there are a couple of steps to take.
How to start your console in Safe Mode
Is there an issue with a USB, HDMI, or power cable?
Try using different USB/HDMI/power cables. It’s also a good idea to test your cables using a different system such as a Blu-ray player. Testing each cable and port will help identify where the issue is occurring.
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