Saturday, July 20, 2024

How To Refund Cyberpunk 2077 Ps4

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Amazon Sony Microsoft Best Buy And Videogame Developer Cd Projekt Red Are Giving Refunds For The Title Featuring Elon Musk And Keanu Reeves

How To Get A Refund For Cyberpunk 2077 PS4 PS5

Gamers are looking for Cyberpunk 2077 refunds after the game rolled out with serious performance issues.

Game over, man. Game over.

The long-awaited and long-delayed role-playing game Cyberpunk 2077 has been so glitchy, that developer CD Projekt Red recommended earlier this week that dissatisfied customers unwilling to wait for a January update to fix the game should seek refunds preferably through the retailer where they purchased the title.

The $60 game featuring Hollywood actor Keanu Reeves playing a character through voice and motion capture, as well as a cameo from Tesla TSLA, +5.49% CEO Elon Musk, was one of the most anticipated videogames in recent years, selling 8 million copies before it was released. It was originally scheduled to drop in April, but didnt hit shelves until Dec. 10. Unfortunately, the repeated delays didnt fix the bugs in the open-world sci-fi game, which suffered serious performance issues and glitches on both the PlayStation 4 and the Xbox One, as well as bugs on other platforms.

CD Projekt Red, best known for The Witcher videogame series that has been adapted into a show on Netflix NFLX,

+0.87% this week. We would appreciate it if you would give us a chance, but if you are not pleased with the game on your console and dont want to wait for updates, you can opt to refund your copy.

Read more:Sony pulls buggy Cyberpunk 2077 game from PlayStation store

6255136 – Cyberpunk 2077 Xbox One

6414180 – Cyberpunk 2077 Xbox One Digital

‘cyberpunk 2077’: How To Get A Refund On Ps4 As Sony Removes Game From Playstation Store

Sony is removing Cyberpunk 2077 from the PlayStation Store and offering refunds to customers who bought the game for PS4 following glitches and problems with crashing on the base PS4 and Xbox One consoles.

Gamers who have been playing Cyberpunk 2077 since its release just over a fortnight ago have reported a number of bugs and errors that majorly affected the overall experience of the game.

PlayStation is well aware of the issues with Cyberpunk 2077 and how the game has been received, and in an unprecedented move, has decided to remove the game from the store.

In a statement posted on the PlayStation website, Sony said: “SIE strives to ensure a high level of customer satisfaction, therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store. SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice.

“Once we have confirmed that you purchased Cyberpunk 2077 via PlayStation Store, we will begin processing your refund. Please note that completion of the refund may vary based on your payment method and financial institution.”

The Cyberpunk team responded early on Friday morning said on Twitter that all purchased digital and physical copies of the game will continue to be supported and updated as they continue to improve gamer experience and said: “We are working hard to bring Cyberpunk 2077 back to PlayStation Store as soon as possible.”

Cd Projekt Red Promises Refunds For Cyberpunk 2077

Cyberpunk 2077

Keeping the bugs in mind, the developers issued a statement on Twitter which said that they’d be addressing the bugs that the game has. The game will see a few patches which will reportedly fix the issues the game is facing.

Players can expect two major patches for Cyberpunk 2077 in January and February respectively. However, if players don’t wish to wait out that long, the developers are offering refunds for the game as well.

Those who’re interested in collecting refunds can follow these steps based upon their platform of purchase.

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How To Get A Refund For Cyberpunk 2077 On Ps4 And Ps5

Here’s how to get a refund for Cyberpunk 2077 on PS4 and PS5.

Its come to this.

Last night, Sony announced that it was pulling Cyberpunk 2077 from the PlayStation Store, and that the company would begin offering refunds to all PlayStation 4 and PlayStation 5 gamers who purchased the game.

Its a shame. CD Projekt Red has had, up to this point, one of the most sterling reputations in the gaming industry. Thanks not only to incredible games like The Witcher 2 and The Witcher 3, but to a record of pro-consumer policies such as free DLC and top-notch support, CDPR was one of a very small handful of game developers to enjoy a near unassailable status.

That has changed almost overnight as gamers realized what a disaster Cyberpunk 2077 was on PS4 and Xbox One, especially the base models of those two consoles. With no true next-gen version, the only console versions out there were a buggy mess, and the games graphics fell far short of what wed expect on even the base PS4 and Xbox One.

While the PS5, PS4 Pro, Xbox Series X and Xbox One X all played the game much better, its still been a pretty big disappointment for many.

Can You Still Play Cyberpunk 2077 On Ps4

Cyberpunk 2077 Refunds May Not Be Available On PS4 [UPDATED]

If you choose to refund Cyberpunk 2077, it will be removed from your PlayStation account. However, if you choose not to get a refund, you will still be able to play Cyberpunk 2077, despite it being removed from the PlayStation Store.

While Cyberpunk 2077 has been removed from the PlayStation Store, physical copies of the game can still be purchased at brick and mortar stores and online.

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How To Get A Cyberpunk 2077 Refund From Retailers

Whether you can get a refund on a physical edition of Cyberpunk 2077 from a retailer really depends on the policy of the retailer you’ve purchased from.

, for example, allows games to be returned within 30 days though “Returned software or video games that are activated, used, or missing parts will incur up to a 100% restocking fee”.

GameStop’s policy says that games need to be returned in their original packaging and can only been refunded with 30 days of purchase. However, items that have been opened or played with will be refused. This has meant that Gamestop hasn’t be accepting refund requests for open copies of the game and has instead directed customers to CD Projekt Red for refund requests.

Game, in the UK, offer a refund policy for purchases made online provided the product is returned to their Returns Department within 28 days of receipt. Game also offers an exchange or credit note for purchases made in-store within 28 days of purchase.

It’s worth checking with the retailer you purchased the game from to see if they’re allowing refunds for purchases of Cyberpunk 2077 which don’t meet their policy requirements.

Cyberpunk 2077’s Troublesome Last

Once December 10 rolled around, and players realized the PS4/Xbox One release of Cyberpunk 2077 was virtually impossible to play, CD Projekt Red went into damage control. As Metacritic user scores continued to tank and fans voiced their concerns worldwide, CDPR issued a statement apologizing for its misdirection regarding the last-gen release of the game. CD Projekt Red outlined its tentative plans to release updates for the game from now until February, but also addressed and encouraged fans to request refunds from stores they purchased from if they’re dissatisfied. Of course, that’s where things started to get a little hectic and confusing for consumers.

On Xbox One, things ended up being relatively serviceable for returning and refunding Cyberpunk 2077. Xbox Support extended its refund policy specifically for Cyberpunk 2077 on December 18, stating that players would be able to receive a full refund “until further notice” for the game. The game is still available for purchase on Xbox One, with a performance warning, though the same can’t be said of PlayStation.

RELATED: CD Projekt Red Promises to Bring Cyberpunk 2077 Back to PlayStation Store ASAP

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Sony Is Reportedly Issuing Refunds For Cyberpunk 2077 On Ps4

UPDATE: CD Projekt has no special agreement in place with Sony or Microsoft for refunds

Andy Robinson

PlayStation is reportedly issuing refunds for digital copies of Cyberpunk 2077 after players complained about the games performance on PS4.

Since the games release this week, frustrated users have taken to Twitter using #CyberBug2077 to call attention to the high number of graphical bugs and crashes present in the console version of the game especially when played on the base PS4.

Social media videos show the PS4 and Xbox One versions of Cyberpunk 2077 taking a significant amount of time to load environments and characters, as well as suffering from graphical glitches and even some full crashes.

ORIGINAL STORY CONTINUES: In a recent technical analysis, Digital foundry called Cyberpunk 2077s performance on the base PS4 console unacceptable.

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One Reddit user claimed on Saturday that he was able to receive a refund on his digital PS4 game by calling PlayStations support line.

Genshin Impact Still Refuses To Increase Anniversary Rewards Despite Fan Outcry

How To Get Cyberpunk 2077 Refunds | PS4 | Xbox | Steam | Retailers

Officially, you can request a refund within 14 days if you havent started downloading it, or if the content is faulty. If people have been getting refunds, it must mean that Cyberpunk 2077 is at least sometimes considered faulty, and so it is definitely worth trying. PSNs system is not simple, and youll need to go through some hoops, but it is definitely possible.

Steam: Steams digital refund policy is generally pretty good to work with: Ive gotten a few for whatever reason and never had an issue. Go to Steam Help, sign in, and select Cyberpunk 2077 from the menu. From there, youll be able to put in your requests.

Officially, Steam grants any refunds on games that youve had for less than 14 days and played for less than 2 hours. You can still request the refund if you played more than 2 hours, however, it just needs to be manually approved. And I feel like this one wont be a problem.

Epic Games: Youll want to sign into your Epic Games account here, and then click on your account and go to transactions. Expand the listing for Cyberpunk 2077 and you should be able to request a refund if youre within the standard 14 day, 2 hour parameter.

As with Steam, thats the automatic option. If youre outside of that window, Epic says that you can select contact us at the bottom of this page and fill out a form.You can read the full policy here.

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The Best Cyberpunk 2077 Alternatives

Whether youre returning your copy of Cyberpunk 2077 or simply want to wait until the game is in a functioning state, there are tons of great titles out there that will let you shoot, hack and simply look cool in a series of neon-soaked dystopias. Here are our recommendations:


Similar to Cyberpunk 2077 in aesthetic and even in name, Cloudpunk is a neo-noir adventure game that tasks you with making dangerous deliveries around the city of Nivalis. Cloudpunk offers a gorgeous sci-fi world to explore with plenty of interesting characters to meet and, unlike Cyberpunk 2077, lets you drive a floating car.

Final Fantasy VII Remake

Final Fantasy games have been delivering immersive cyberpunk worlds for decades, and the new Final Fantasy VII Remake realizes that setting better than any game in the series. A gorgeous top-to-bottom retelling of the 1997 classic, Final Fantasy VII Remake immerses players in the futuristic city of Midgar, where theyll battle the nefarious Shinra Inc. in thrilling combat while experiencing a fresh take on the story of Cloud Strife and company.

Deus Ex

How To Refund Cyberpunk 2077 On Xbox

Microsoft has announced that it is expanding its refund policy to offer full refunds to those who purchased Cyberpunk 2077 digitally from the Microsoft Store, until further notice.

If you’ve purchased Cyberpunk 2077 on Xbox then you can request a refund via this page. Follow the sign-in prompt and then the products you’ve purchased should appear, select Cyberpunk 2077 from the list and select ‘request a refund’.

Read Also: Sign Into Playstation Network On Ps4

Xbox Series X/s At Retail

I had to file a support claim online and sit on hold for over an hour to speak with someone, however they were quick to issue the refund and then delete the game off my library.

Other users in the same Reddit thread claimed they were also able to get a refund by contacting PlayStation support.

One user added: Spent an hour on the phone after being denied by Chatbot and I got my refund! Shout out to u/SirPanic12 for the advice on mentioning the game crashing and not being able to progress further. Thats pretty much all I had to say.

Sony introduced a new PlayStation Store refund policy last year which gives users 14 days to cancel PS4 digital purchases.

The terms cover pre-ordered content, as well as released games and DLC that players have not yet started to download or stream.

In cases where the user has started to download or stream purchased content, they are not eligible for a refund unless the content is faulty.

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CD Projekt Red released a new Cyberpunk 2077 update on Friday, which it says fixes various issues across quests, gameplay and performance. It also pledged to continue improving the game through further patches.

When played on Series X, the Xbox version of Cyberpunk 2077 offers the ability to choose between quality and performance modes a choice that the PS5 game doesnt.

What Issues And Glitches Are There With Cyberpunk 2077

Cyberpunk 2077 refund: How to request a refund Cyberpunk ...

Where to begin? There are many reporting on the problems with the game with Windows Central breaking them all down well look at some of the biggest here. First of all, many are not happy with the marketing campaign up to launch. The game images shown in all the marketing are said to look like PC grabs, according to gamers. The PC can manage the high specs the game has, for the most part, and looks stunning. The current console version is a step down from that and the argument is nobody had any idea about it until they started playing Digital Foundry has called the performance exceptionally poor.

Other issues include, random game crashes, scripting issues causing gameplay events to fail to start, doors failing to open, characters randomly not appearing where they should, saves not working correctly and even enemies spotting you when they are behind walls.

At its core Cyberpunk is a good game with some amazing quests/writing but it just needed more development time to fix bugs and flesh out some gameplay systems. It was just not ready for release yet. We hold you at a higher standard than other publishers to make things right


The PC version has issues of its own, and thats the version that works best, including audio and visual problems.

I love the game as well, but it should not have been released on console at this time. And definitely not on “last-gen”.

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Microsoft Will End Expanded ‘cyberpunk 2077’ Refund Policy In July

in December. Those who bought the game from the Microsoft Store could claim a full refund. At the time, the company said the policy would be in place until further notice. Thats now changing.

In an update spotted by apply for a refund from the company and it may grant your request in certain circumstances.

The team at CD Projekt Red continues to work hard to improve the experience of Cyberpunk 2077 for Xbox players and has made a number of updates, Microsoft says on a support page. Given these updates, Microsoft will be returning to our standard digital game refund policy for Cyberpunk 2077 on July 6 for both new and existing purchases.

The change of policy comes after Sony relisted Cyberpunk 2077 on the PlayStation Store on Monday. Since the game came out, CD Projekt Red has released two major patches for Cyberpunk 2077 though the base PS4 and Xbox One versions still suffer from some performance issues. Later this year, the studio will release a free Xbox Series X/S and PlayStation 5 update for the title.

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How To Get Your Cyberpunk 2077 Refund On Ps4 Ps5

To get your Cyberpunk 2077 refund on PS4 and PS5, here’s the step by step process.

READ MORE: Cyberpunk 2077 Update 1.07: Patch Notes, Release Date, DLC, File Size

Unfortunately from here the process is a wait as you’ll have to have your refund request approved based on a number of variables like payment method.

Some players have reported massively long wait times for this process, so it’s important to get it started as soon as possible.

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Cyberpunk 207: Sony Offers Refunds For Ps4 Users

Due to the many complaints from PS4 gamers, Sony has offered refunds for those who purchased CD Projekt Red’s Cyberpunk 2077 for the last-gen console.

Since launch, CD Projekt Red’s Cyberpunk 2077 has received a wave of complaints from consumers who purchased the game for the PlayStation 4. While the game does technically run on the last-gen console, players have experiences a number of graphical issues and crashes.

Gamers have now reported that, in an unusual move, Sony has been offering refunds to users who contact customer service, though it should be noted that the chatbots have been denying requests. Sony’s customer service lines have reportedly been quick to offer refunds when users report that the crashes prevent them from progressing in the game.

RELATED: CD Projekt Red Creating Cyberpunk 2077-Inspired Prosthetic

CD Projekt Red has released a hotfix patch for the PS4 which fixes certain graphical issues, minimizes the risk of epileptic seizures and slightly improves performance on the console, reducing the number of crashes. Thus far this does not appear to have assuaged negative user experiences.

Cyberpunk 2077 is set in Night City, a megalopolis ruled by corporations and powerful criminal organizations. Players take control of a mercenary named V, whose appearance, skills and physical mods are fully customizeable. The game features multiple endings and it is possible to complete the game without killing.

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