Monday, April 8, 2024

Why Does My Playstation 4 Keep Disconnecting From The Internet

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Modify Your Ps4s Dns Settings


Another fix for dropped connections or speed issues is to change your DNS settings.

You can do so by following the steps below:

  • Navigate to Settings and select Network.
  • Open Set Up Internet Connection.
  • Select Use a Lan Cable preferably, else you can select Use Wi-Fi.
  • Now choose Custom since we want to enter our own DNS settings.
  • Select the network you would like to use from the populated list.
  • Check Do not Specify for DHCP Host Name.
  • Select Manual on DNS Settings.
  • Now, replace the Primary DNS values with and Secondary DNS with to use Cloud Flare DNS.
  • Or you can replace the Primary DNS with and Secondary DNS with to use Googles DNS.

Use both DNS settings to see which works best for your connection, and do not mix up the DNS .

Modify Dns Settings On Ps4

Your service provider will typically assign a DNS server by default, but it might not be the best one for your location.

  • Launch the Settings of your PS4.
  • Select Network Settings, Setup Internet Connection, and Custom.
  • Click on Automatic in the IP Address Settings menu.
  • Select Do Not Specify in DHCP Host Name, then select Manual in the DNS Settings menu.
  • Enter the Primary and Secondary DNS. We recommend using Cloudflares or Googles DNS, but there are several high-performance DNS you can use.
  • Google Primary DNS:, Google Secondary DNS:
  • CloudflarePrimary DNS:, Cloudflare Secondary DNS: 1.0. 0.1
  • Go to MTU Settings and select Automatic.
  • Select Do Not Use under Proxy Server.
  • Click on the Test Internet Connection button.
  • Why Am I Still Disconnected From The Call Of Duty Servers

    It could be as simple as a server outage or maintenance downtime, or as serious as a problem with corrupted game files. Specifically for gamers on PC, this error can also be caused by a separate app on the same device interfering with the network. Also, it could simply be a connection issue on the players network.

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    What To Do If Your Ps4 Still Has Connection Issues After A Network Reset

    If your PS4 still has a network problem after restoring it to its default settings, that can indicate that the cause may either be found deep within the firmware, or by something outside of it.

    To check if the issue is an internal firmware problem, consider wiping the console by doing a factory reset . This can be done under Initialization menu, or when the console is running on Safe Mode. Factory reset or Initialization option will delete your game data so be sure to create a backup ahead of time.

    If the problem is still there even after a factory reset, the real reason is most likely with your connection. Consider doing some network troubleshooting to fix it. You may also consider getting help from your ISP if you have slow or intermittent connection problem.

    Connect Ps4 To Router Via Ethernet Cable

    (9 Quick Fixes)

    If you cant get your PS4 to connect wirelessly, try connecting it directly with an Ethernet cable. This means that instead of connecting via WiFi, youll be plugging your PS4 right into the router through an Ethernet cable.

    This is helpful for several reasons. First, if you are having trouble with your wireless connection because of an issue with your router, this will solve that problem. If youre experiencing slow speeds or not being able to connect on the 5GHz band at all, try connecting your PS4 directly to your router for a more reliable connection.

    Also, if you are having issues with interference from other devices on the same frequency as your wireless network, plugging a PS4 directly into a router via Ethernet will essentially put that device on a different network.

    This means that other devices shouldnt interfere with your PS4s wireless connection, which should solve any connectivity problems you may be having.

    However, this does not mean plugging your PS4 in with an Ethernet cable is the solution to all of your problems. If the issue you are experiencing is not caused by your router, plugging in directly to your router wont solve anything!

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    Why Does My Ps4 Disconnect From The Wi

    The Wifi connection drop can be caused by multiple reasons you can easily fix this by simply resetting your Router or PS4 by the Power button. Esle you can also change the Wireless Frequency Band on your PS4 from 5GHz to 2.4 GHz. You can also try to place the PS4 console near the Router location because most of the time the connection drop is caused by the signal interference.

    Change Location Of Playstation 4

    Most of the time the connection drop issue can also be caused by signal interference as we guide you at the beginning of this short guide in the reasons section. To fix this you need to remove all the unwanted devices around your wireless router or modem.

    More importantly, try to keep your PlayStation 4 console near by the router location or else where the WiFi signals are best at your home you can also place the wireless router near your PS4.

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    Delete The Game Completely And Reinstall It

    If youre having trouble with a particular game on your PS4, one thing you can try is deleting the game and then reinstalling it. This will often fix minor problems and help the game run more smoothly.

    If youre still having trouble with the game, you can try contacting the developer of the game for help. They might be able to offer suggestions on how to fix the problem.

    Why Does My Ps4 Keep Losing Connection

    How to FIX PS4 Controller Disconnecting Randomly (3 Ways and More!)

    byChiara A.18k Views326 Votes

    PS4 PRO consoles face the PS4 dropping WIFI issue because of the automatic selection of frequency bands. If you have a dual-band router, you can go over to the PS4 consoles network settings and try to select a frequency band on your own. Usually, the 2.4 GHz offers broader coverage but slower speed.

    De plus, How do I fix PlayStation network failed?

    Quick Navigation :

  • Culprits Behind PlayStation Network Sign-In: Failed
  • Fix 1: Automatic Login.
  • Fix 2: Update Your PS4 System Software.
  • Fix 3: Disable Media Server Connection.
  • Fix 4: Change DNS Settings.
  • Fix 5: Rebuild Database.
  • Fix 6: Reset Your PS4 to Default Settings.
  • User Comments.
  • Ainsi Why does WiFi keep disconnecting? Your internet keeps cutting out because you or your internet provider need to resolve one or more issues. For example, your modem may be faulty, your router may be out of date, or you may have too many devices using too much data simultaneously. Cables may be damaged. Network congestion may slow speeds.


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    Change The Frequency Band

    Did you know that different WiFi routers use different frequency bands? Well, the choice may cause the PS4 to drop the connection frequently. Here is the problem: PS4 and PS4 Pro come with built-in support for both 2.4GHz and 5GHz WiFi bands. Because these bands have their advantages and disadvantages, the PS4 system is designed to choose the best option. Therefore, it may cause the device to reconnect to a WiFi network.

    Do not worry there is a solution to this issue. You can select the desired WiFi frequency band when setting up the WiFi connection. Make sure that you select the right band based on the WiFi network and setup. For instance, if you are using a 5.0GHz network, it means you will have limited coverage. In that case, you will have to keep the PS4 close to the router. On the other hand, if you have chosen a 2.4GHz WiFi connection, you do not have to worry about the aspect of the range. Even if your device is a little far away from the router, it should work fine.

    The point is that you have to make the selection. By doing so, you can stop PS4 from disconnecting from the WiFi connection for better connectivity.

    Why Does The Wifi Keep Disconnecting And Reconnecting On Your Ps4

    Before we tell you how to solve the problem, it’s good practice to gain a better understanding of the problem at hand. There are several reasons why a PS4 may be struggling to maintain its wifi connection. Some can be down to the wifi, whereas others will be down to the hardware or the software present on the PS4. Here are some of the most common reasons why your PS4 keeps disconnecting from the wifi:

    • Issues with Router.
    • Wifi setup is not optimal.
    • Wrong DNS Settings.

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    Quit And Restart Your Game

    Sometimes because of software bugs, the game you are playing might be causing the network issue.

    In these cases, the best thing to do is restart the game.

    If you have a digital copy then quit the game, restart the PS4, and start the game again.

    If you have a physical copy of the game, quit the game and take the disc out of the device. Now restart the PS4 and once the device boots completely insert the disc.

    Modifying Dns Settings On Ps4

    Why Does My Ps4 Keep Dropping Connection

    If you are looking to fix the WIFI connection issue, changing the Domain Name System may help. Follow the steps to change your DNS settings on PS4

  • Begin with opening PS4 settings and go to Setup internet connection. Select WIFI and then Custom. Proceed with selecting Automatic IP settings.
  • Make sure that you do not specify for DHCP hostname.
  • Open DNS settings and select Manual.
  • For primary settings, enter , while for secondary, you have to enter .
  • Under MTU settings, select Automatic.
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    Check If Somethings Wrong With Your Isp

    If you suspect its an issue with your Internet service provider , contact them to find out if your network is facing any downtime.

    Additionally, you can also check with your neighbors who might be using the same ISP if they are experiencing any downtime.

    If they are, then it might indicate some major issue or maintenance that needs to be addressed by the ISP themselves.

    Manually Setup The Wifi Frequency Band

    The old model of PlayStation 4 supports 2.4 GHz frequency band and on the other hand, the PS4 Pro supports both 2.4 GHz and 5 GHz band frequencies. Mostly the WiFi issue is faced by the PlayStation 4 Pro version because this gaming console has an automatic selection of frequency bands for better internet speed. PS4 Pro will keep switching from 2.4 GHz to 5 GHz or sometimes it will lose the connection, your game will start lagging, or sometimes speeds up.

    In case if you own a dual-brand Wireless Router then you must select the bands manually from the gaming console such as PS4. Moreover, the 2.4 GHz band offers better coverage but slower internet speed and on other hand, the 5 GHz offers less coverage but faster internet speed. To know which frequency band is best for you try to use them one by one on your gaming console.

    Follow the steps to switch from frequency bands in PlayStation 4.

  • Go to the Settings from menu. Then choose Network > Setup Internet Connection and then select Use WiFi option in Easy mode.
  • After this navigate to the Options Menu given at the bottom of the screen.
  • Now, simply open the Wi-Fi frequency bands and then select 2.4 GHz or 5 GHz.
  • After following all three steps you can easily switch between frequency bands from your PlayStation 4. Once you know which brand works better with your PS4 console then keep that frequency band.

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    Factory Reset Your Ps4

    If you have tried everything without success, the problem may lie with your PS4. You can perform a factory reset and see if that helps as a last resort.

    However, you should know that resetting your PS4 will wipe out all your data, including any games you have installed. So, make sure to back up your PS4 saves and files before resetting.

  • Turn off your PS4 console.
  • Unplug the power cable from the back of the unit.
  • Wait for 5 minutes before plugging the power cable back into your console.
  • Hold the power button for about 10 seconds to boot it in Safe Mode and wait for a second beep before releasing the button.
  • Connect the PS4s controller with a USB cable and select Restore Default Settings.
  • Change Ps4 Dns Settings

    Sony Has A PS4 Problem

    As we mentioned earlier, DNS settings on your PS4 are a common reason for the error. By default, you will be using the DNS servers selected by the Internet Service Provider. However, it may not be the best idea. You can consider changing the same to a . The steps you need to do it are given below.

  • Go to Settings and choose Network.
  • From the menu, select the option to âSet Up Internet Connection.â
  • On the next page, you can see two options. From there, choose âCustom.â
  • When prompted, choose âManualâ.
  • On the next page, you can find an option to set the Primary and Secondary DNS servers
  • You can choose one of the best DNS servers for PS4
  • Once you have done, click on the âNextâ button
  • On the next page, you can set up proxy settings if you want
  • That is it. You have successfully set up DNS settings on your PS4. We recommend restarting your PS4 device to bring things to full effect. Hopefully, these steps will make sure that your device does not get disconnected from the WiFi network that frequently.

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    Establishing Static Ip Address For Ps4

    Static IP addresses are more stable as compared to dynamic ones. Automatic IP settings usually offer dynamic IP address which changes every time you reboot your router or when your Internet Service Provider allows you a different IP. Following are the steps to change your IP address on PS4

  • Open Setting and view the connection status.
  • Note the IP address, Subnet Mask, Default Gateway.
  • Then back to the previous menu.
  • Open Setup internet connection and select Use WIFI
  • Select Custom and then Manual.
  • You need to enter the first three numbers of your IP and pick any number from 2 to 255 as your last number .
  • Enter the noted Subnet Mask and Default Gateway.
  • For MTU settings, you have to choose Automatic.
  • Proceed with choosing Do not use for a proxy server.
  • Now try using the WIFI, and you are good to go!
  • Close The Application And Open It Again

    It may sound too simple, but sometimes properly closing the game and opening it again may fix the connection issue. For example, if you are experiencing the Wi-Fi bug while playing GTA V, hit the home button and once the home screen opens, press the options button on your controller, and a menu will open up, select close the game option and start the game again.

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    Reinstall Your Ps4 Game

    During the installation process for games, there are chances of certain files being corrupted which can lead to unwanted issues during gameplay like your PS4 disconnecting from Wi-Fi.

    In such cases, its best to quit the game, uninstall the game and reinstall it from scratch.

    Additionally, make sure you dont disturb the device or turn it off during installation.

    This will almost always fix any corrupted files that occurred during a previous installation.

    Choose A Frequency Band By Hand

    Why Does my ps5 keep Disconnecting from the Internet

    If youre having trouble with your PS4s Wi-Fi connection, you can try changing the frequency band. By default, most routers will use the 2.4 GHz frequency band. But if theres a lot of interference on that band, it can cause problems for your PS4. You can try switching to the 5 GHz frequency band to see if that helps. To do this, youll need to access your routers settings. How to do this will vary depending on your router, so youll need to consult your routers documentation for instructions. Once youve accessed your routers settings, look for a setting called Frequency Band or Channel. From here, you should be able to switch to the 5 GHz frequency band.

    If youre still having trouble connecting your PS4 to Wi-Fi, you can try connecting it with an Ethernet cable. This will create a direct connection between your PS4 and your router, which should help improve the connection. You can also try contacting your ISP for help. They might be able to offer suggestions on how to improve your Wi-Fi connection.

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    Test Your Internet Connection

    If restarting your PS4 and WIFI router does not fix the problem, you need to figure out whether your internet connection is working at all. Follow these easy steps to test your internet connection.

  • Go to the PS4 Settings.
  • Select Network Settings, then Test Internet Connection.
  • You should now be able to see your download speed. Your connection speed should be at least 25 Mbps or higher if not, that might be an issue.

    Restart Your Console And Wifi Router

    Rebooting your hardware is often a simple but effective way to fix connectivity issues. Start by unplugging the router from its power source. Wait a few minutes, then plug your router back in to reboot it. Now you have to do the same for your PS4. Press and hold the power button to turn off the system and remove the power cable from the power source. After a few minutes, you can plug it back in and boot everything up.

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    Edit The Dns Settings Of The Ps4

    The WiFi disconnection issue could be a result of an improper configuration of the DNS settings of PS4 as the router might be closing the PS4 connection due to no response from the DNS server. In such a case, properly configuring the DNS settings of the PS4 might solve the problem.

  • Launch the PS4 Settings and open Network.
  • Now select Setup Internet Connection and click on Use WIFI. Open Set UP Internet Connection and Use Wi-Fi on PS4
  • Then select Custom and in the IP Address Settings menu, click on Automatic. Select Custom in the Set Up Internet Connection Windows and open Automatic
  • Now, in DHCP Host Name, select Do Not Specify, and in the DNS Settings menu, select Manual. Set DHCP Host Name to Do Not Specify and DNS Settings to Manual in PS4
  • Then, enter the Primary and Secondary DNS as per the following :
    Google:Primary: 1.0. 0.1

    Set Primary and Secondary DNS on PS4

  • Now, in MTU Settings, select Automatic, and at Proxy Server window, select Do Not Use.
  • Then click on the Test Internet Connection button and afterward, check if the WIFI disconnecting issue of PS4 is resolved.
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