Wednesday, June 12, 2024

Why Is My Playstation Network Sign In Failing

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Fix #: Run A Network Connection Test

How to fix PlayStation Network Sign in failed on the PS4 (Fix Sign in Errors)

If there are no reported issues from the server side at all, the next that you can do is to test your internet connection to know where the point of failure might be.

To do that, follow these steps:

  • Go to Settings.
  • Go to Connection Status.
  • Select Test Internet Connection.
  • Once the speed test is finished, try to check where the failure is. There are three point of failures that youll see: PSN, Internet, and IP.

    Fix #: Manually Check For System Update

    First, make sure your PS5 is connected to the internet and that you check for a system update. This is the simplest and easiest way to fix known bugs.

    Follow these steps on how to update your PS5:

  • Make sure that your PS5 is connected to the internet.
  • Go to Settings.
  • Go to System Software Update and Settings.
  • Go to Update System Software.
  • Wait for your PS5 to check if theres an available update for the system. Once the download has began, be sure not to turn the system off.

    Fix #: Troubleshoot Your Network

    The status of your own internet connection at home can affect your PS5 connection to the PSN.

    Power cycle the router.

    Sometimes, all it takes to fix a minor connectivity issue on the PS5 is by refreshing the router. Like any electronic device, the router can become unresponsive if its left running for a long time. Make sure that you turn the router off for 30 seconds and unplug it from its power source. This will allow the system to fully reboot.

    Once the 30-second timer is up, plug it back in and see if the PSN problem is resolved.

    Check for slow connection or low bandwidth.

    If your internet connection seems to be working but has become extremely slow, it can also lead to your PS5 being unable to maintain a good connection to the servers. When running a network speed test , be sure to take note of your download and upload speed.

    If the download speed has fallen below 3Mbps, your network may not be stable enough for your PS5 to connect to PSN servers.

    If you have other devices using your internet at the same time, try disconnecting them from the network. If your PS5 starts connecting normally to PSN when your other devices are not using your internet, that means that you have a low bandwidth situation. It simply means that your network is unable to handle all the connection requests of the devices.

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    Why Am I Signed Out Of Playstation Network Ps3

    In the settings under network, disable Media Server and disable Auto Sign-in as well and see if that makes a difference. If that does not work at all for you, it could be that the IP address on your PS3 is wrong. That way your PS3 cannot connect via router to the internet, no matter what DNS you have configured.

    Solution : Change Your Dns Settings

    PlayStation Network Sign

    Try tweaking your Internet connection settings like this in order to avoid the error. This will change the DNS address of your Internet connection to the open DNS address made by Google specifically for cases like yours.

    However, the process is something that has helped plenty of people fix their error code but it appears sometimes the Googles DNS was not enough. A simple Google search should be enough to point you to the right direction when it comes to the right open DNS address.

    Follow the instructions displayed in our other article in order to change the DNS address of your PlayStation 4. Make sure you check under Solution 5 from the article, under the PlayStation 4 Users section.

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    Check Your Network Connection

    A slow or unstable network connection could also be the reason why the Playstation Network keeps failing on your PS4 or PS5. Since PSN is an online service, a stable internet is needed to use its features properly.

    To check if your connection is the problem, run a speed test using to measure your networks upload and download bandwidth.

    If the result indicates that your network connection is the culprit, reboot your router by unplugging its power chord from the outlet. After a few seconds, reconnect it and wait for your router to restart.

    Once done, perform another test to check if your connection is now stable. Contact your internet service provider if you continue to experience issues and ask them to address the problem with their service.

    Warning: Elden Ring And Other Games Getting Could Not Verify Playstation Plus Subscription Errors After Update

    Elden Ring


    Something weird is going on with the latest PlayStation update which appears to be affecting PS4 and PS5 players trying to access online games. Many players are reporting that this newest update, which your console may try to install today, is telling players that they could not verify PlayStation Plus subscription for their accounts, meaning they cannot log into online-based games like Elden Ring, Call of Duty, Overwatch or others.

    PlayStation is aware of this issue and has posted on social media that theyre investigating. In the meantime, there appear to be two main options:

    1) Do not install the update. Its possible it already auto-installed, but some of the time you can choose whether or not a system update goes forward. So if you see that option, avoid installing it for now.

    2) Ive heard that some people have found success by logging out of their account and logging back in, or hard restarting their systems. This may rectify whatever issue is being triggered by this new update. I heard this as an early fix, but now it may not work as the problem appears to be escalating.

    If Sony has a more official statement or fix, I will post that, but for now, these two choices appear to be your best bet depending on if youve already experienced the error or not. I have seen this in the past, but it was usually something that resolved itself shortly, so I would not expect for this to be a long term problem for most players.

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    Determine If Other Devices Can Connect To The Internet

    If your PS4 is having trouble connecting to the internet, you might want to narrow down where the problem is right away by determining if the issue is with your PS4 or with your Wi-Fi network.

    • See if other devices are working: Check to see if other devices on your home network, like computers and tablets, are connecting to the internet.
    • Check your connection type: You should also make sure that devices on the same kind of connection are working for example, if your PS4 is connected to the router with a wired Ethernet cable, then plug a computer into the router as well. If the PS4 is using Wi-Fi, connect to Wi-Fi with your phone and see if it works.
    • Reboot your modem and router: If your other devices can’t connect either, it’s time to power off your modem and router, wait several minutes, and turn them back on. For extra measure, reboot your PS4 after rebooting your router and modem. That means fully powering it down and turning it back on.

    Fix Playstation Network Sign In Failed 2019

    How to fix playstation Network Sign in Failed or psn sign in errors at 2021

    Most of these PlayStation Network fixes are things you can do from home without spending any more money, but some may require you to buy a new router, change where it is placed or run a cable to connect directly to your home internet connection. If at all the PlayStations server is down then you will get a message saying Login Failed. You are signed out of PlayStation Network. So, if you are looking for ways to fix the PlayStation network sign in failed, then please follow the solutions mentioned below:

    Read Also: Playstation Plus Refund Policy

    Fix : Automatic Login

    To fix the PlayStation Network Sign In Failed, you can choose the option of automatic login as it will help you log in to PlayStation on its own and you wont have to manually login to PlayStation. To automatically login to PlayStation you have to first Go to Settings and then choose the User option. Secondly, you have to Move to Login Settings and tick the Log in PlayStation Automatically option. Finally, you can Restart your console and try to sign in again to see if the issue is fixed or not.

    Solution : System Software Update

    Below are the steps to update your PS4 system software easily or you can go here.

    • Go to Settings
    • then go to System Software Update and download the updated version.
    • Restart your PlayStation
    • Again, go to Settings Account Management

    After update your PlayStation console system software try to login in PSN if the problem is solved or not. If still you face the problem try to next solution.

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    Did Playstation Network Get Hacked

    In the case of Sonys PlayStation Network database, OurMine is claiming it hacked in and stole user information stored in a database. Its not clear if that information was actually taken Sony hasnt confirmed or denied the hack, though its clear that at least Sonys social media accounts were indeed compromised.

    Solution : Restore Ps4 To Default

    Solved: PlayStation Network Sign In Failed Fix

    It is estimated after following the above-listed solutions. The PlayStation Network Sign-In Failed error is fixed.

    But if still your PlayStation is not letting you sign into the PlayStation network, follow the steps to restore PS4 to default.

    Please Note Restore the PlayStation to default settings will erase entire data on the internal drive. So, please confirm on your internal drive you do not have important data.

    Follow the steps to do so:

    • On your console, go to Settings > Initialization
    • Then, choose to Initialize PS4 option > choose Full on the next page to execute a factory reset.

    These full-proof methods are extremely capable of solving PlayStation sign-in issues.

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    Fix : Rebuild Database

    If the majority of the options are not working for you, you should try rebuilding the database as it can help you. To rebuild the database, first, you have to Power off your PlayStation. Secondly, Hold the Power button for 8 seconds. Now, Connect your dual shock 4 to your PlayStation using a charging cable and then press the PlayStation button. Finally, Navigate down to the rebuilt database option and press X. Hence, you are done rebuilding your database.

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    Choose The Network From The Setting Menu

    Most of the times it’s just temporary and time will resolve it, although in some other cases it’s a serious issue that requires more attention from you. You still see the problem It is the best solution for it. Why is my playstation network sign in failed? Choose the “network” from the setting menu. The reason that you might be facing the problem could be due to playstation network is down due to maintenance or ip address has been changed. Reset your ps4 to factory settings: Nov 18, 2019 · do you want to know how to fix your playstation network sign in failed on the ps4??? The media server connection option pops up, click on it and disable it. Just don’t worry, if you face any trouble after trying the suggested solutions, call the playstation. Maybe you are here because you just faced playstation network sign in failed and want to fix the problem or find a correct solution. When you get sign in errors on the ps4 it can be very frustrating.

    Most of the times it’s just temporary and time will resolve it, although in some other cases it’s a serious issue that requires more attention from you. It is the best solution for it. The media server connection option pops up, click on it and disable it. Maybe you are here because you just faced playstation network sign in failed and want to fix the problem or find a correct solution. Nov 18, 2019 · do you want to know how to fix your playstation network sign in failed on the ps4???

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    Fixes When Playstation Network Sign In Failed On The Ps4

    If you get a PlayStation Network Sign In Failed on a PS4, there are a few fixes that can get you logged back in.

    First be sure the PlayStation Network is not down, and your internet connection is up and working.

    If the PlayStation Network is down or your PlayStation is not online, you will not be able to sign in.

    The four fixes below are the most common problems the PS4 has when it fails to log into the PlayStation Network.

    If you have a fix not on the listed below let us know in the comments.

    4 Fixes when PlayStation Network Sign In Failed on the PS4

    Summary It can no doubt be very frustrating when the PS4 fails to log into the PlayStation Network.

    If you are having this problem, there are several fixes to get you back up and playing again.

    First, be sure the PlayStation Network is up and working. Checking their Twitter or Facebook page which often show if other users are having a problem.

    Checking for an update can also help solve an issue as there may be a known problem with a fix ready to be installed.

    The next thing is to completely power down the PS4 and restart it.

    Often the PS4 is left in Rest Mode or Restarted when it should be powered down and then power back on.

    Powering down the system completely can clear out bad data and have a fresh clean restart.

    Last, the DNS server may be having a problem and changing the Server DNS can help in some scenarios.

    Have you fixed a PS4 that fails to log into the PlayStation Network? Let us know your thought below.

    How Do I Fix Error Ce 33987 0 On Ps4

    PS4 Cannot Sign In Error Failed – (REALLY EASY FIX!)


  • Perform an Internet connection test by going to Settings > Network > Test Internet Connection to confirm you can connect to the network.
  • If youre still unable to connect, try resetting your local network connection by powering off your modem and/or router and waiting 5 minutes before turning it back on.
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    How To Fix Playstation Network Sign In Failed: 2022

    Are you facing PlayStation Network Sign In Failed whenever you are trying to get into it? If yes then this article is for you where you will get to know about the solutions for this problem.

    The PlayStation by Sony is one of the best-selling gaming consoles around the world. It has been seen that since the release of PlayStation 5 in 2020, it has been on the top of the gaming console list around the world with amazing games available on this gaming platform. One thing about these gaming consoles and particularly about Sonys PlayStation is that it faces the PlayStation Network Sign In Failed error, which can ruin the mood of every gamer out there. To get rid of this situation, today in this article I am going to talk about the reasons behind this error and how you can get rid of it.

  • 3 Frequently Asked Questions
  • How To Fix Playstation Network Sign

    Most of these PlayStation Network patches can easily be fixed from home itself without spending money, but some problems may require you to buy a new router, change where it is located, or use a cable to connect directly to your home Internet connection. Go to Configuration> PlayStation Network> Account Management, and there you should have a signal option just tap on it and it should log you in without asking for the email and password.

    Solution 1. System software updates

    First, check if there is a new system software update, go to Settings> System software update and download the updated version. Restart your PlayStation, go to Settings> Account Management and click Accept Terms and Conditions.

    Solution 2. Multimedia server

    Go to Settings> Network settings> Connection to the media server, click to deactivate the media server.

    Solution 3: Automatic Login

    Here are the steps to follow:

    • Go to the settings and choose the User option.
    • Then go to the connection settings and check the box that says Automatically connect to PS4.
    • After that, you can restart your PlayStation and then try to connect.

    Solution 4. DNS settings

  • Primary DNS
    • You can also use the OpenDNS IP address listed below
  • Primary DNS
  • Secondary DNS
  • Solution 5: Rebuilt Database

    Here are the steps to rebuild the ps4 database:

    Solution 6. Factory / default settings

    Read Also: How To Sign Into Ea Account On Ps4

    What Is The Reason For Playstation Network Sign

    The following are common PlayStation network issues that can cause the connection to the PlayStation PS4 network sign in failed:

    • The most common PSN issue is PlayStation Network Connection Failure, which is caused by the actual network failure of your network connection or PS4 servers and causes PlayStation network problems.
    • If you see CE -33991-5 on PS4 or PS3, then the whole network may not work.
    • Your IP address has been blocked or changed.
    • The network may be down due to maintenance. You can check your Internet connection to see if this is the problem. On the PS4, go to Settings> Network> Test Internet Connection and follow the on-screen instructions to make sure the console can connect. Or you can check out the article on the PS4 dont connect to wifi.
    • If you see this error code WS-37397-9, then either you have a network ban because your IP address is blacklisted, or there is a problem connecting to PlayStation Network

    Solution : If You Are Receiving This Error In

    ps4 psn sign in failed

    If this error is constantly booting your from the game you are trying to play and if there is no additional error code next to the error, you may want to consider the fix below as its simple and it has helped plenty of users with various games, most notably Rainbow Six Siege.

  • Once the error has occurred on your console, navigate to Settings > > Account Management > > Sign out in order to log out of your account.
  • Completely turn off the PlayStation 4.
  • Once the console is completely shut down, unplug the power cord from the back of the console.
  • Let the console stay unplugged for at least a couple of minutes.
  • Plug the power cord back into the PS4 and turn it on the way you normally do.
  • Log into your respective account as soon as the console starts and check to see if the issue is resolved.
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