Wednesday, June 19, 2024

How To Contact Playstation Network

Don't Miss

What To Do If Your Account Was Banned Or Suspended

How to Change PSN Email Address on PS4 (Best Method)

If your error code matches up to a suspension or a ban from the list above, here are your options:

  • Go to the PlayStation website to check what rules from the ToS you may have broken.
  • Check your bank. PlayStation Network has a near zero-tolerance stance on being owed money.
  • If you find yourself temporarily banned from the PlayStation Network and you recently asked your bank to stop all payments or your account is empty, then that could be your problem.
  • Try signing in on a different PlayStation 4 or a browser from your phone or computer.
  • If you can sign in there, but not your console, the issue may be with your PlayStation and not your account.
  • Give PlayStation a call at 1-800-345-7669.
  • If you’ve checked the ToS, are up to date on your payments, called PlayStation, and your account is still banned … sorry, friend. It’s time to make a new account.

    How Do I Contact Ps4 Support

    Dial 1-800-345-7669 to PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStations customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that youre having so they can assist you.

    How To Contact Playstation Support

    In the event that your situation meets all the requirements, the procedure to follow to request a refund is extremely simple: all you have to do is go to the Playstation official site, log in with your account of PlayStation Network and, subsequently, reach the page dedicated to refund requests.

    You will be advised to send an email to the support service, open from 10.30 to 19.00 from Monday to Friday, in which you will have to describe your problem and formalize the refund request. Your case will be reviewed by Sonys technical support staff, who will then email you back for accept or reject your request.

    Do you also want to find out if PS5 PRO and Slim really exist and when do they come out?

    Recommended Reading: How To Use A Ps4 Controller On Dolphin

    Information Sharing And Transfers

    This section explains how we may share the information we collect with third parties that provide services to us or provide games and apps on PlayStation Network that you use. We may share your information with the following recipients and for the following purposes.

    Service Providers

    We share information with service providers to SIE, who are persons or companies that provide services which may include handling PI for any of the purposes described in this Privacy Policy. Service providers are required to adhere to this Privacy Policy, and confidentiality and security requirements.


    We may share information with the following partners:

    Other Users

    When you create an Account, certain information will form part of your public profile and we will make it accessible to all accounts on PlayStation Network, on the Internet via, and some third-party websites, apps or services. This information includes:

    • Your PlayStation Network Online ID
    • “About Me” statement, avatar, language, country and gaming scores and statistics
    • Content you have shared

    Government Authorities

    Connect To Our Online World

    Network Support: How To Contact Playstation Network Support

    Create your account for PlayStation Network, choose your online ID, add friends and enjoy incredible gaming and entertainment on your PlayStation consoles and other connected devices.


    PlayStation® Now*

    Get instant access to a huge collection of hundreds of PlayStation games** on PS4, PS5, or PC, with new games added every month.

    *PlayStation Plus and PlayStation Now are ongoing subscriptions with recurring fees until cancelled. Age restrictions apply. Full terms: and**PS4, PS3, and PS2 games available in U.S., Canada, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, The Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and UK. PS4 and PS3 games available in Japan.

    Also Check: How To Text In Minecraft Ps4

    Playstation Support Ps4 Ps5 Customer Service: Live Chat Email And Telephone Number

    Simon Sayers / March 23, 2021

    PlayStation Support Number, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number Need to get in touch with PS4 tech support, PlayStation support or with PS4 customer service or PS5 customer service? Got a problem with your PS5, PS4, PS3, Vita or PlayStation VR headset? Weve got the PlayStation support number for PS4 tech support for you right here.

    Whether youre having problems getting online to the PlayStation Network, your games are locked or your PS4 is broken, then the first thing you should do is make sure you check online. There are many solutions out there from players who have had the same problems, but if youre still having not luck heres how you get in touch with Sony PlayStation in the UK and US.

    Unfortunately, PlayStation Customer Service isnt a 24/7 service, but you can get in touch by sending a message to the PlayStation Support email address or phoning the PlayStation Support number. Here are all the details you need:

    Check The Network Status

    See if theres any maintenance planned for PSN that might take you offline for a short time and make sure all services are up and running, in case youre having trouble connecting.

    Buy the latest games, add-ons and more from world’s largest library of PlayStation content.

    Explore PlayStation Store from your console, smartphone or web browser and discover a treasure trove of games from triple-A blockbusters to indie gems as well as add-ons and season passes. With regular sales, promotions and extra savings for PlayStation Plus members, there’s always one more adventure waiting.

    Unleash the full power of your PlayStation console with online multiplayer gaming, games to download each month, exclusive PlayStation Store discounts and much more.

    Online multiplayer

    PlayStation Plus online multiplayer opens new worlds in your favorite games, lets you play online with friends and compete in online tournaments and is your invitation to join a global community of online gamers.

    Monthly games

    As a PlayStation Plus member, you can download new games each month yours to keep and play as long as your membership lasts.

    Exclusive discounts

    At PlayStation Store, PlayStation Plus members can take advantage of exclusive discounts on games, add-ons and more on top of our regular sales, that can add up to some incredible savings.

    PlayStation Plus Collection

    Don’t Miss: How To Stop Ps4 From Overheating Without Taking It Apart

    What Issues Can Playstation Support Help You With

    Sonys PlayStation support helps you fix a wide range of problems. You can report any difficulties with hackers and bugs, report anyone bothering you, issues with updates, glitches in your gameplay data, and so much more. They help not only with PS4 but also PS3 and PS Vita.

    Heres a list of main issues that PlayStation support deals with:

    • Fix and replace

    Support will take in any reports of hard or soft damage or glitches appearing in the system and try and resolve the problem for you. In case the problem is beyond a solution over the phone or chat, if your console is still under warranty you can get PlayStation support to replace the entire console itself or repair the console at their cost.

    • Fix and Connect:

    PlayStation support promises to look into any connection issues that your PS4 might be facing, regardless of the extent of them. Whether your PS4 is unable to connect to the internet, or youre facing login problems, PlayStation support is here for you. They also help in heightening your online experience if you feel that it does not quite reach your standard.

    • Error Codes:
    • System Software:

    PlayStation support also serves as a gateway to receiving the best and newest updates for your system so that you can have smooth and advanced gaming experience.

    Chat With Playstation Support To Get A Refund

    How to Change Email of PlayStation Network Account | Change PSN Email Address 2022

    Theres currently no option on your PS4 or PS5 console to initiate a refund. Youll need to head to the PlayStation support refund request page on your phone or computers browser and click on the blue Request refund button. Youll be taken to a chatbot that asks you some initial questions about your account and purchase. If your answers are deemed to qualify for a refund, youll be connected to a live agent via chat to continue the process. Be prepared to provide answers to more simple questions about your account from the support team in order to authorize the refund.

    Your purchase of a game, add-on, subscription, or preorder can be refunded via the original payment method, except for select payment methods listed in the fine print on the PlayStation support page. In those instances, your PSN wallet will be credited.


    Subscriptions to PlayStation Plus and the soon-to-be-replaced PlayStation Now can be refunded, too, though you may be credited a different amount from the original purchase price, depending on how long youve had the subscription.

    You May Like: Playstation Plus Account Sharing

    How Long Do Ps4 Suspensions Last

    While it may not come immediately if you get reported, PlayStation will not hesitate to suspend or ban your account. You can be suspended for 7 days, 14 days, or even a month, for swearing. If you have repeated suspensions you may get a permanent ban from PlayStation as they have given you many warnings.

    About Us And This Policy

    This Privacy Policy explains when we collect information about you, including Personal Information , what we collect, why we collect it, how we use it, who we share it with, where it is processed, how we handle it and your choices and legal rights associated with this information. Your use of our websites, products, services, or other online activities constitutes your consent to these practices.

    Scope of this Policy

    Sony Interactive Entertainment Inc. controls the information collected when you interact with PlayStation through our Services.

    Contact Us

    For users in Hong Kong Special Administrative Region /Indonesia/Malaysia/Singapore/Taiwan Region/Thailand

    Data Protection Officer c/o Sony Interactive Entertainment Hong Kong Limited, Suite 01-07, Level 16, Office Tower, Langham Place, 8 Argyle Street, Mongkok, Kowloon, Hong Kong.

    For users in Mainland China

    Data Protection Officer c/o Sony Interactive Entertainment Hong Kong Limited, Suite 01-07, Level 16, Office Tower, Langham Place, 8 Argyle Street, Mongkok, Kowloon, Hong Kong

    Also Check: How To Use A Ps4 Controller On Project 64

    Deactivating Automatic Downloads On A Playstation 5

    To make sure that your preorders dont preload on PS5:

    • Select the top-right cog icon of the home screen to open the Settings menu.

    Select Saved Data and Game/App Settings

    • Scroll down and select Saved Data and Game/App Settings.

    Turn off Auto-Download and Auto-Install in Rest Mode.

    • Scroll down on the left to Automatic Updates.
    • On the right, turn off Auto-Download and Auto-Install in Rest Mode. This prevents your PS5 from fetching game updates and preorder downloads on its own.

    Can You Get Banned For False Reporting On Ps4

    PlayStation Network mejorará su seguridad incorporando verificación en ...

    You can report a player for the content of their PS4 profile, their profile photo, or something they wrote to you. Based on your report, the player may be banned from playing online on their PS4. Make sure that your reports are legitimate, so Sony doesnt take action against you for making false reports.

    You May Like: Family Sharing Ps4

    What Issues Can’t Be Easily Resolved With Playstation Phone

    Repairs and returns will require in-person action, including packing your item and either shipping it back to the company or returning it to a retail partner. You can, however, coordinate these steps via Playstation’s phone-based customer service.

    If you have ordered a Playstation magazine subscription through a third-party subscription service, you’ll have to contact that service for questions about delivery issues, refunds and cancellations, or changing your address.

    Contacting the retailer that sold you a Playstation product directly is likely your best option if you have a duplicate game or the item is within the allowed refund/exchange window for that retailer.

    Information Handling And Your Choices

    Children’s Information

    We are committed to respecting children’s privacy. We will not collect PI from anyone we have actual knowledge is under the age of 18 if you are a Hong Kong Special Administrative Region or Indonesia or Malaysia or Mainland China resident, or 21 if you are a Singapore resident, or 20 if you are a Taiwan Region or Thailand resident, without their parent’s consent. If you are creating an account for your child, we recommend that you and your child read our Privacy Information for Young Players to help them understand how we handle their PI and their rights over their PI.

    With parental consent, we will collect, use and share information collected from or about children in accordance with the practices described in this document, with the following exceptions.

    Information You Provide to Us

    • A parent only needs to provide limited information about their child to create an Account for their child. Providing gender is optional.
    • Only with the parent’s approval to create an Account for the child, can a child add their address.
    • The spending limit of the Account for your child is set by the associated parent’s Account.

    Information You May Choose to Share

    International Transfers

    Security and Retention

    Your Choices and Rights

    Your Choices

    Your Rights

    For users in the Hong Kong Special Administrative Region/Indonesia/Mainland China/Malaysia/Singapore/Taiwan Region/Thailand:


    Changes to this Policy

    Last Revised: 2020-10

    Don’t Miss: How To Do A Floater In 2k20 Ps4

    How Do You Get Unbanned From Psn

    The first and foremost thing you should do to get unbanned from the PlayStation network is talk to customer service. If you feel that the ban is unjustified and undeserved, you can always contact PlayStation with your queries and problems and hope that they will lift the ban for you.

    Contributeurs: 7 Utilisateurs: 16

    Si vous avez dautres remarques, écrivez-nous dans la section des commentaires et noubliez pas de partager larticle !

    Pissed Consumer Terms & Conditions

    How to Create a PlayStation Network Account | PS4 is an online forum created to help keep consumers informed.

    We are located in Las Vegas, NV. Mailing address is:

    This Terms of Service govern the information posters use of the Site and form a binding legal agreement between You and Us. Through the use of this Agreement, We are placing legal conditions on Your use of the Site and its services , and making certain promises to You. Please read the Agreement carefully prior to using the Site and/or the Services.

    You are solely responsible for the content or information, including, without limitation, the title and body of the post, You publish or display anywhere on the Site. By submitting the post or using the Site or the Services in any other manner, You agree to be bound by the terms and conditions of this Agreement . You must agree to all of the Terms in this Agreement. If you do not agree to the Terms, You are not permitted to use the Site and the Services. If You do not understand all of the terms in this Agreement, then You may wish to consult with an attorney before using the Services.

    We reserve the right to immediately suspend or terminate Your registration with the Site and remove Your posts, without notice, upon any breach of this Agreement by You which is brought to Our attention.

    You May Like: Ds4 Dolphin Emulator

    Make Your Own Account

    To learn more about PlayStations offers and press releases, you can always sign up on their website to avail the full experience. Through this account, you can sign up for their newsletter and even their upcoming games and releases. The best part is, you can use the same e-mail address as your other Sony devices. So, no need to make a separate account just use your PlayStation Network account to sign up on their website and learn more.

    Whether youre looking to contact PlayStation Support orPlayStation Network Support you can easily do it by following the differentways mentioned above. Try them today or visit your nearest PlayStation servicecenter.

    Average Rating

    Visit Playstation Support Forum

    PlayStation also has a forum where they have divided their consoles into different slots. You wont have to waste much time looking for your console you can simply click on whatever console or device you have and ask your questions. They also have different slots for your online account, PlayStation Music and even PlayStation Video. Visit their support forum by clicking right here.

    Also Check: Ea Link Ps4 Account

    Information That We Collect Or Receive

    We collect and receive information from and about you by different means as described below.

    Information You Provide to Us

    We collect the information that you directly provide to us, such as when you enter it on our website, or include it in an email that you send to us. This type of collection often occurs through our business support processes, such as:

    • Registration or PlayStation Network Account Creation Processes, where we ask you to provide information such as: Contact info Account Administration Info Billing Information Date of Birth and Profile Info .
    • Purchase Processes, where we may ask you to provide additional billing info to process payment.
    • Technical and Customer Support Processes, where we may ask you to provide contact info and information related to the issue you are contacting us about. We may also record calls you make to PlayStation Support.
    • Other business processes, where we may ask you to provide information such as name, email address, and Account ID if you participate in market research surveys, beta and other user testing research, competitions, promotions or events or agree to receive marketing information from us.

    Please make sure that any personal details which you provide are accurate and current. We will send any important information relating to your Account to you using the contact information you provide . You can check and update some of the information you have provided to us any time via Account Management.

    Consoles and other devices

    More articles

    Popular Articles