Why Does My Ps4 Switch Off By Itself Sometimes
There are a number different situations that might result in your PlayStation 4 unexpectedly turning off. There is a potential that the power supply is malfunctioning and will need replacement. There is also the potential that the PlayStation 4s internal hardware is malfunctioning in some way. If you have been suffering power outages on a regular basis, it may be worthwhile to check with your local power provider to see if they have received any complaints of issues in your region.
How To Fix A Frozen Or Unresponsive Ps4
If your PS4 keeps freezing or becoming unresponsive often, here are the solutions that you can try.
Restarting your PS4 console may fix your problem. Close all running applications and power down your PS4. Then, disconnect the power cable from power outlet and the back of the console for 3 minutes. Afterwards, reconnect everything and check for the problem.
Do a quick speed test on your PS4 to see if its not getting enough bandwidth. To do that:-Open Settings.-Select Network.-Select Test Internet Connection.If the download and upload speeds are way too low, try to improve network performance to fix the problem. Start by restarting the router and the console.
This is usually effective in fixing bugs caused by a corrupted database. This can happen if the console did not install updates or games properly. Follow the steps below to rebuild the database in Safe Mode.-Shut down the console by pressing the Power button on the front panel. Wait for the power indicator to blink a few times.-Once the console is fully off, press and hold the power button. Release it after you’ve heard two beeps: one when you initially press, and another 7 seconds later.-Connect the DualShock4 controller with the provided USB cable and press the PS button.-If Safe Mode launched successfully, select Option 5 to Rebuild Database.
Why Is This Happening
As fun as it would be to blame the issue of your PS4 controller on gremlins, there’s a variety of problems that could be causing the disconnect. Wireless interference, bad firmware, or simple wear and tear are all possible culprits. But no matter which little annoyance is causing your controllers to disconnect, there are a few tricks to find out how to fix your PS4 controller from not connecting.
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Ps4 Controller Keeps Disconnecting While Gaming On Steam
Some people only experience the controller connection issue on Steam, if you are one of them, you need to follow the steps below to fix the problem quickly.
Step 1: Open Steam setting and go to controller and then click on the general controller settings.
Step 2: Now check the controller type you have for the PS4 controller, select PlayStation configuration support.
Step 3: Click on controller shutdown time and select Never, by default, it must be set to 15 minutes.
If this method does not work, try disabling the HiD-compliant game controller in the device manager under Human Interface Devices.
Possible Causes Why Your Ps4 Wont Stay On
Many PlayStation 4 users have found similar issues. When they press the PS4 power button, the console turns on and shuts off immediately. Or, similarly, it just doesnt turn on.
Perhaps youre already hearing a beep coming out of your gaming console, as well as the blue light. Other times, though, theres nothing.
These problems often come out of nowhere, with various possible causes:
Overall, its a delicate matter, and it requires serious solutions. But if your PS4 has internal component damage , the best solution is to take the console to service. Before that, though, try our solutions, one by one.
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Fix : Rebuild Ps4 Database
Rebuilding your PS4 database reorganizes your hard drive to make it easier and quicker for the system to access files. It helps you get rid of corrupted files and decrease the chances of having your PS4 to fail. To rebuild your PS4 database, follow the instructions below:
1) Connect your PS4 controller to the console with a USB cable.
2) Press and hold the power button on your PS4 console until you hear the second beep. Then release the button. Your PS4 will be in safe mode and the screen will look like this:
3) Select Rebuild Database with your controller.
4) Wait for the process to complete. Then check to see if rebuilding database helps fix your PS4.
If the issue continues to occur, then try the next fix below.
How To Fix The Ps4 Randomly Turns Off Issue
Before performing any of the recommended troubleshooting steps listed below you should try to restart the PS4 first as this will refresh its software. This simple step will usually fix most issues that you might encounter with the device.
The PS4 requires a stable power source to enable it to run smoothly. This is why you should check the power connections of the device. Here’s what you need to do:-Turn off the PS4 completely by pressing the power button for at least 7 seconds.-Disconnect the power cable of the console from the power outlet.-Try using a different power cord.-Try plugging the power cord to a different outlet. Make sure to connect it directly to the outlet and not to an extension cord.Check if the PS4 randomly turns off issue still occurs.
Your PS4 will run better if it is cool. If it is running hot then chances are the device will turn off. To make sure that overheating does not occur, perform the following steps.-Make sure your PS4 is in a well ventilated area and away from direct exposure to sunlight.-Check the fan of the PS4 to be sure it is not blocked If the fan is blocked then it cannot dispel the hot air properly and will overheat and turn OFF. You should also make sure that the fan is spinning.-Use a can of compressed air to clean the air intake of the PS4 and use the compressed air where the fan is located to remove any dust or dirt buildup.Check if the PS4 randomly turns off issue still occurs.
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How To Fix A Ps4 That Turns On Then Right Back Off
Steve Porter
PS4 comes on then turns off quick
Stewart pfeil
There is no bracket or screws exposed inder yhe cover on top of the ps4. There is a raised area where the bracket looked to be located and what looks to be 2 indentations for screws, but nothing is exposed.
Steve Porter
@Alec Unfortunately for the 1215A this method doesnt seem to work. A reball might work but no guarantees.
@Jason You can buy that here: http://www.tronicsparts.com/
Alec
Steve, I opened my PS4 to do this fix, and it looks different with no heat sink screws or cover
Is there a DIY fix for this version? CUH-1215A
Jason
How can I get a repair kit tools, you mentioned on your video. And how much are they”
Leave a comment
Solution 4 Try Inserting A Disk Into Ps4
Sometimes inserting a disk into PlayStation 4 can also turn it on. When you insert a disk the console will detect it and will get started by itself.
Follow the steps to perform this solution:
- Plugin the power cable in PlayStation4.
- Insert the disk into the disk drive on PS4.
NOTE: Do not insert the disk all at once, insert it slowly and see if it turns on your console by itself or not.
- Then, pull the disk out
If it works in fixing the problem then the PlayStation4 will go back to being normal and you can start over your game.
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What Causes Ps4 Overheating
When your PS4 is overheating, you’ll usually see a message like this:
These instructions pertain to all versions of the PS4 hardware, including the original PlayStation 4, the PS4 Slim, and the PS4 Pro.
There are a number of things that can cause a PS4 to overheat, many of which you can fix yourself at home. Your PS4 may overheat if the vents are blocked, or if there isn’t enough clearance between the vents and other objects. The PS4 will also tend to overheat if there’s a lot of dust inside. The temperature in your room can also have an effect, as can faulty hardware or firmware.
Sony recommends only using the PS4 in environments where the temperature is between 41 and 95 degrees Fahrenheit, with a narrower range of 50 to 80 degrees being preferred. If your room is hotter than 80 degrees, that may lead to your PS4 overheating.
Remove The Hard Drive
Removing your hard drive and then trying to turn the PS4 on can help you pinpoint if your drive is the issue.
Important: Removing your hard drive may void your PS4’s warranty, so you should check that before trying this tip.
To remove the hard drive, first make sure your device is powered off and then press into the area where the LED light appears on the top of your PS4, pulling to the left side of the device to pop off the plastic covering.
Then, use a Phillips head screwdriver to remove the screw that’s marked with the PlayStation button icons it’s located in the front-left corner of the device.
Finally, use the metal handle-like protrusion at the front of the exposed area of your device to pull the hard drive out of your PS4.
Once that’s removed, try turning the device on, either as usual or in safe mode. If the problem is in your hard drive, it should power on as usual. In that case, you’d have to replace the hard drive with a new one.
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Checking The Power Connection
Why Ps4 Keeps Disconnecting From Internet
In most cases, the PS4 is responsible for this issue the problem is usually related to its software that can be fixed easily. In some rare cases, the problem could be router placement and signal interference caused by other devices. No matter what reason is behind this problem, you will know what you have to do exactly by the time you will finish reading this guide.
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Rebuild Your Ps4 Database
If the other solutions are not working for you, it is worth trying this solution. Rebuilding your PS4 database is a well-known solution for this error. It may take up to an hour.
Heres how to do it.
NOTE: After rebuilding your database, if any of the games seem to be missing, you can restore them from settings.
How To Troubleshoot A Console That Won’t Start In Safe Mode
Learn how to resolve issues when trying to access Safe Mode on your PlayStation®5 console or PlayStation®4 console.
If you’re having trouble turning on your PS5 console or PS4 console, or you find that your console won’t go into Safe Mode, there are a couple of steps to take.
How to start your console in Safe Mode
Is there an issue with a USB, HDMI, or power cable?
Try using different USB/HDMI/power cables. It’s also a good idea to test your cables using a different system such as a Blu-ray player. Testing each cable and port will help identify where the issue is occurring.
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Solution : Clean Game Disc
Note:
If your PS4 keeps crashing or rebooting while playing games, it is possible the fault of the disc you are using. This phenomenon occurs when the disc is dirty, scratched, or cracked. When it happens, you can check it by inserting a proper running disc.
If your PS4 works properly after inserting the new disc, it indicates that theres something wrong with the previous disc. As inserting a dirty, scratched, or cracked disc can damage the PS4 console or cause crashing, you should carefully wipe the disc before inserting it.
Tip:
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Checking The Hard Drive
This process consists of taking apart the device, so youll want to be extra cautious with this step.
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Solution 3 Avoid An Overheating Console
As mentioned above, an overheated console can trigger the PS4 randomly turns off issue. To avoid overheating on the PS4 console, you can refer to the several useful tips below:
Why If My Ps4 Still Keeps Turning Itself Off
Youre only other option is to claim warranty for your PS4, This is how you can claim your warranty for your PS4 directly from the PlayStation website
You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE
PlayStation Website
AmazonBasics Replacement Power Cable
Western Digital 1TB 2.5 Playstation 4 Hard Drive
WD 2TB Elements Portable External Hard Drive USB 3.0
OIVO Regular PS4/ PS4 Slim/ PS4 Pro Cooler
SanDisk Ultra CZ48 32GB USB 3.0 Flash Drive
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Rebuild Ps4 Database In Safe Mode
The PS4 database might be corrupt, leading the PS4 keeps turning off issues.
1. To enter Safe Mode, press and hold the Power button for 3 seconds. It will turn off after blinking a few times.
2. Now again, press and hold the Power button and release it after hearing the second beep. After a few seconds, PS4 will start in Safe Mode.
3. Connect your DualShock 4 controller to your PS4 system with a USB cable and press the PS4 button on your Dual Shock 4 controller.
4. From your controller, press the X button.
5. Next, select the Rebuild Database option shown highlighted below.
6. Wait for the procedure to finish, and your PS4 will boot up right away.
7. Connect to Wi-Fi, login into PlayStation Network, and enjoy gaming!
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Solution 2 Remove The Multiple Connectors
Multiple connectors are widely used on many devices. They enable users to connect the PS4 to multiple modules at the same time. However, the running modules may interfere with the gameplay and cause the PS4 keeps turning off issue.
For this situation, its recommended to remove the multiple connectors and connect the PS4 console directly using a cable. Also, you can try disconnecting the PS4 from the screen or TV. If the PS4 is connected with a USB cable on the front port, you can consider removing it to avoid the PS4 randomly shut off issue.
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Remove The Multiple Connectors
Multi-connectors are becoming more widespread these days. These allow the PS4 to be connected to other devices that also require an HDMI connector.
When the PS4 is still functioning, any activity from the other module could trigger it to turn.
- If the problem persists, try directly plugging the PS4 instead of utilizing connections.
- Isolate the PS4 from the screen/TV as well.
- If you have a USB cable attached to the front port, you should remove it.
- If the PS4s internal communication is poor, any activity from the port might sometimes cause the console to go down.
- Check if PS4 keep Turning Off isue is solved or not.